1. Commencement
1.1 This Agreement shall commence on the date signed by both parties.
1.2 Where the Individual is engaged as a PAYE Employee, employment shall be subject to a probationary period of three (3) months, during which either party may terminate the Agreement by giving one (1) week's written notice.
1.3 Where the Individual is engaged as a Self-Employed Contractor, the first three (3) months shall be treated as an initial engagement period during which either party may terminate the Agreement by giving one (1) week's written notice.
1.4 During any notice period, the Individual must complete all accepted bookings unless prevented by genuine illness or exceptional circumstances. The Company may request appropriate medical evidence where reasonable. Failure to comply may result in liability under Clause 16.
2. Job Title & Duties
2.1 Position: As stated above.
2.2 The Individual shall carry out cleaning duties allocated by Prograce Cleaners, including but not limited to dusting, vacuuming, mopping, sanitising, waste disposal, bathroom and kitchen cleaning, replenishing supplies, and any other duties reasonably required.
2.3 The Individual agrees to comply with all Company policies, procedures and reasonable instructions.
3. Place of Work
3.1 Primary place of work shall be client premises.
3.2 The Company may allocate work at additional sites within approximately three (3) miles of the Individual's home where reasonably practicable.
4. Hours of Work
4.1 Working availability:
4.2 This is a zero-hours arrangement. The Company is under no obligation to offer work, and the Individual is under no obligation to accept work. Once a booking has been accepted, the Individual agrees to complete it unless prevented by exceptional circumstances.
5. Pay & Benefits
PAYE Employees
5.1 Starting pay: £13.00 per hour, payable fortnightly by bank transfer every Friday.
5.2 Employees are entitled to statutory employment rights.
5.3 Pension enrolment will apply where required by law.
Self-Employed Contractors
5.4 Contractors shall be paid the agreed hourly rate.
5.5 Contractors are responsible for their own Income Tax, National Insurance and any other tax liabilities.
5.6 Contractors are not entitled to holiday pay, sick pay, pension contributions or other statutory employment benefits unless required by law.
6. Holidays
PAYE Employees
6.1 Employees are entitled to statutory annual leave.
6.2 Holiday requests must be approved in advance by Esther Johnson.
Self-Employed Contractors
6.3 Contractors are responsible for arranging their own leave and should notify the Company where possible.
7. Sickness
PAYE Employees
7.1 Employees must notify the Company as soon as possible on the first day of absence.
7.2 Statutory Sick Pay (SSP) applies where eligible.
Self-Employed Contractors
7.3 Contractors must notify the Company immediately if unable to attend an accepted booking.
7.4 No payment is made for work not completed.
8. Confidentiality & Data Protection
8.1 The Individual must not disclose confidential Company or client information.
8.2 The Individual must comply with the Data Protection Act 2018 and UK GDPR.
9. Health & Safety
9.1 The Individual shall follow all health and safety policies and training.
9.2 The Company will provide appropriate PPE and training where required.
10. Disciplinary & Performance
10.1 PAYE Employees are subject to the Company's disciplinary and grievance procedures.
10.2 Self-Employed Contractors may have work suspended or this Agreement terminated where performance falls below Company standards.
11. Notice Period
11.1 Following probation or the initial engagement period, either party shall provide 30 days' written notice to terminate this Agreement.
12. Termination Without Notice
12.1 The Company may terminate this Agreement immediately for gross misconduct, theft, fraud, serious negligence, repeated failure to attend bookings, breach of confidentiality, client solicitation or any conduct bringing the Company into disrepute.
13. Governing Law
13.1 This Agreement is governed by the laws of England and Wales.
14. Confidentiality, Non-Solicitation & Company Losses
14.1 The Individual must not disclose pay rates, Company pricing, internal procedures or confidential information to clients or third parties.
14.2 The Individual must not provide services directly to any Prograce Cleaners client without the Company's prior written consent.
14.3 The Individual shall carry out all work with reasonable care, skill and diligence.
14.4 The Individual may be held responsible for proven financial losses caused by negligence, misconduct or breach of this Agreement.
14.5 Losses may include client refunds, replacement labour, property damage, complaints, administrative costs and loss of business.
14.6 The Company will investigate any alleged loss and provide written details before seeking recovery.
14.7 (PAYE) The Employee authorises lawful deductions from wages in accordance with the Employment Rights Act 1996.
14.8 (Self-Employed) The Company may deduct proven losses from outstanding payments or issue an invoice where necessary.
15. Equipment Use and Care
15.1 The Individual shall use Company equipment with reasonable care and return it in good condition.
15.2 Personal equipment may only be used where safe and suitable.
15.3 Negligent damage or loss of Company equipment may result in recovery of replacement costs.
16. Company Losses Due to No-Shows
16.1 The Individual must provide at least twenty-four (24) hours' notice if unable to attend an accepted booking.
16.2 Failure to attend without sufficient notice or valid evidence may result in liability for direct financial losses incurred by the Company.
16.3 (PAYE) Recovery may be made by lawful deduction from wages.
16.4 (Self-Employed) Recovery may be made by deduction from outstanding invoices or by separate invoice.
17. Employment Status
17.1 The Individual shall be engaged as either:
17.2 Where engaged as a Self-Employed Contractor, nothing in this Agreement creates an employment relationship.
17.3 Regardless of status, all Individuals must comply with Company policies, client instructions, health and safety requirements, confidentiality obligations and quality standards.
